Ordering Information

How to find an item

To find the item you are looking for you can do this 2 ways...The easy way is to go to the search field in the top right hand side of every page and type in what you are looking for. All the matching results will come up for you and all you have to do is click on the one that you want. The second way to find what you're looking for is by going into the main category section and look at the sub-categories for the item you are looking for.

How to Order

Simply go to the item you are interested in and click on the BUY Button. This will put 1 of that item into your cart. If you need more than 1 of that item, you can either click that Order Button again, or you can adjust the quantities. Making a purchase could not be easier. Just browse our product list, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on Checkout and you will be asked for a few details that we need to be able to satisfy the order.

Pre-Orders Info

If the item you would like to order is a Pre-Order, please read the following:

If an item is marked as a pre-order then you will need to pre-order this item so it is booked and available to you on arrival to www.cardcollectors.co.uk

If you paying by credit or debit card, your card will be charged as the item is despatched.
If you are paying by Paypal your payment will be made as you pre-order.
You can cancel or change your pre-order(s) at any time before we despatch them. For larger pre-orders a non-refundable deposit may be requested. If a deposit is required we will contact you with full details.

If you order an in stock item as well as a pre-order item/s, we will ship the in stock item, and the pre-order item/s will automatically be put on a separate invoice to be shipped at a later date. All pre-orders are subject to availability. If items are not available, a refund will be issued.

All release dates are subject to change by the manufacturer. The shipping dates listed on our site are based on the latest information that we receive directly from the manufacturers. Any new information is immediately updated on our website. If classification of rarity is changed before release, we reserve the right to apply a refund

Discounts & Offers

All offers and discounts are based on product value only. This does not include any postage, packaging or additional postage charges. Free cards will only be dispatched during the offer period, so may not cover pre orders. Card Collectors reserve the right to withdraw offers at any time. Discounts & Offers only apply to orders placed over the internet.

Method of Payment

www.cardcollectors.co.uk preferred methods of payment are via credit or debit card or through Paypal (www.paypal.com) If you prefer or are experiencing difficulties then an order can be taken by emailing us at sales@cardcollectors.co.uk with your order details and Card Empire will call you at a time convienient to you for your payment details. You can also order over the phone. Our office hours are 9am to 8pm UK time, Monday to Friday.

www.cardcollectors.co.uk guarantee your satisfaction. All of our products come with a 7 day no arguments returns policy, provided that the goods are returned in the same condition that they were despatched in. All www.cardcollectors.co.uk  cards are taken straight from the packet and shipped in Mint Condition via Top Loaders or Hard Plastic Containers.

To reach us, please email sales@cardcollectors.co.uk 

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